LTL

LTL

A highly professional, all-round service, even for partial loads

In big cities and small towns alike, Arcese's distribution services stand out as quick and reliable throughout Europe, thanks to an extensive network of directly controlled branches and solid partnerships with certified carriers, delivering a service that is always excellent, for small and large shipments, with no weight limits. We endeavour to meet the very high quality standards our customers demand, and this is why we continually develop new transport technologies and cutting-edge solutions for customers to reach their markets even quicker.

Discover the benefits of the LTL Arcese services!

  • Service 7 days a week, 365 days a year, including August and the Christmas period.
  • Qualified staff and a dedicated customer service, from the first contact made by our customers to delivery of their goods
  • Partnerships with certified carriers
  • Interface with customer IT systems possible
  • The utmost flexibility in deliveries with storage possibilities
  • Reliable C.O.D. service
  • Prompt notification in the case of uncollected goods or unforeseen circumstances

Additional services

  • My Arcese: Track&Trace service
  • Customised “All Risk” insurance, specially tailored to meet each customer's requirements
FTL

FTL

Punctuality and efficiency all over Europe

With an extensive network throughout Europe and property own fleet, including more than 500 tractor units and over 1800 semi-trailers, our road and rail services are effective, flexible and highly innovative. Each day, we are committed to studying and designing even better transport solutions to cater for our customers' bespoke needs. Thanks to our consolidated experience in nearly 50 years of business in the full load transport sector, we can guarantee an effective, rapid and reliable service which is always in line with the times. Our FTL Arcese service stands out for high standards of security, guaranteed by advanced control system and fleet management.

Discover the benefits of the FTL Arcese service!

  • A modern fully equipped fleet
  • Customer Service and a dedicated Operations Office
  • Transport planned with schedule time windows
  • Semi-trailers on stand-by located at pick-up/destination points to optimise loading/unloading times

Additional services

  • My Arcese: Tracke&trace service
  • Customised “All Risk” insurance, specially tailored to meet each customer's requirements
INTERMODAL

INTERMODAL

Long distances by rail, distribution and short stretches by road

The Arcese intermodal service is designed to offer our customers competitive and at the same time environmentally friendly transport solutions, intelligently combining the various modes: road, rail and sea.

Intermodal transport is characterised by high security standards and an integrated network in Europe able to offer quality services at competitive costs, with weekly departures to the main destinations in Europe.

Discover the benefits of the Arcese intermodal service:

  • Payload up to 28 tonnes
  • Punctual and therefore reliable transport
  • No traffic jams
  • No waiting to cross borders
  • Defined transit times, punctual deliveries
  • Eco-sustainability
  • Protection of the environment, reduction in diesel fuel consumption
  • Mileage minimisation
  • Reduction of impact of fuel cost variation on operating costs

 

TRACK & TRACE

TRACK & TRACE

Trace your shipment when you want. Discover My Arcese service!

We handle hundreds of thousands of shipments each day, every day: tracking goods' status at any moment is essential to guarantee a prompt, quality service. My Arcese Track & Trace service is an online platform for customers to track shipments in real time: the service is available on request; please contact your branch for information. After getting your access credentials, you can enter My Arcese section of the website and track your shipment, download transport documents and check the status of deliveries - all with a clear, user-friendly interface!

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AIR FREIGHT

AIR FREIGHT

A reliable, quick service, to reach any destination.

Market globalisation calls for even quicker, safer transport solutions: our quick, direct, air freight service is your best option for all your urgent or important shipments! Ventana Serra, a top IATA agent, operates effectively thanks to a global network and placements with leading airline companies: we have space booked from and to leading destinations worldwide, guaranteeing a thoroughly reliable service, at competitive costs. Our qualified staff is on hand to help customers at any time, with advanced IT systems that ensure information is transparent and goods can be traced at any time during the shipment.

Our air freight services include:

  • Standard services (door to door - airport to airport)
  • Express services (door to door - airport to airport)
  • Charter service
  • Special and over size transport
SEA FREIGHT

SEA FREIGHT

Global coverage, specific expertise

Ventana Serra has long-term experience in sea freight services: solid partnerships with leading sea carriers, a global network and a team of professionals all guarantee prompt, reliable shipments around the world! Each day, we handle import and export departures to and from main ports on all 5 continents. Thanks to an efficient pick-up service at our consolidation centres, we offer a range of flexible services, tailor made to cater for our customers' specific needs: from the type of container requested to the transport option. We guarantee goods' traceability, using a web-based Track&Trace system connected to our network of offices and agents.

Our sea freight services include:

  • FCL (Full Container Load)
  • LCL (Less Container Load)
  • Break Bulk/Over Size Cargo
  • Project cargo
  • RO-RO

CUSTOMS OPERATIONS

CUSTOMS OPERATIONS

A dedicated, reliable service for every type of shipment

To complete the range of services offered to its customers, Ventana Serra directly manages customs' activities, guaranteeing highly professional operations for all categories of goods and all kinds of shipments. A  dedicated company department deals with necessary documents and provides ongoing assistance, to considerably speed up operations. With national, bonded, tax and temporary storage warehouses - goods waiting for customs' clearance can be stored with a resident or international country status, according to the specific needs of each customer.

In May 2011, Ventana Serra was awarded an AEOF (AEO certificate – Customs simplifications/Security and safety) with recognition as an AEO (Authorised Economic Operator), entitling it to benefits and concessions as regards customs' formalities.

Our services include:

  • Customs operations, warehousing, insurance, logistics
  • Consular visas, authentications/notarisations, ministerial licences
  • Sales and customs advisory services
  • Simplified procedure imports/exports
  • Transit
  • Storage
  • Drop off at and collection from VAT tax storage
  • Outward and inward processing procedure
  • Clearing licences, papers and other certificates
  • Managing concessions for periodic and deferred payments, on behalf of customers
  • Managing procedures connected with intra-EU trade
TRACK & TRACE

TRACK & TRACE

Trace your shipment when you want. Discover the My Arcese service!

We handle hundreds of thousands of shipments each day, every day: tracking goods' status at any moment is essential to guarantee a prompt, quality service. The My Arcese Track & Trace service is an online platform for customers to track shipments in real time: the service is available on request; please contact your branch for information. After getting your access credentials, you can enter the My Arcese section of the website and track your shipment, download relative transport documents and check the status of deliveries - all with a clear, user-friendly interface!

Already enabled? Click to access!

 

INBOUND & OUTBOUND

INBOUND & OUTBOUND

Optimised warehouse flows, with maximum efficiency

The long-term, wide-ranging experience gained by Arcese in its inbound and outbound logistics services means we can optimise warehouse flows, to give customers even greater benefits in terms of quality, efficiency and productivity.

INBOUND SOLUTIONS

  • Redesign and optimisation of inbound flows and flows to production lines
  • Operative management of the entire supply chain based on the customer's logistics models
  • Milk round management and optimisation
  • Collection centres management
  • Management of warehouses and logistic flows at production plants: from receipt to storage of components supplying production lines using the most appropriate techniques (JIT, JIS, Kan Ban)
  • Added value activities, such as kit preparation and sub-assembling

OUTBOUND SOLUTIONS

  • Management of warehouses and all logistics activities after production at plants (storage, packing, load management and transport scheduling)
  • Primary transport from points of origin to distribution warehouses
  • Central distribution warehouse management
  • Secondary transport
  • Reverse logistics
  • After-sales services (management of spare parts distribution warehouses, preparation of specific packaging, transport on dedicated or multi-customer networks, help desk and back office services)
PROJECT TEAM

PROJECT TEAM

A dedicated team to provide high-performance solutions

Expertise in logistics and a consolidated global presence make Arcese a reliable partner, ready to tackle the international challenges of globalisation and an increased market complexity. The Logistics Engineering department assists customers in designing the most appropriate supply chain for their business, providing updated and effective processes, software and management tools: a dedicated team of professionals is always on hand to help customers analyse any logistics and transport scenario! This department's core competency is the integral management of a one-off or ongoing service, and the development of tailor made projects catering for customers' needs.

Discover the work of the department:

  • Feasibility studies
  • Design of logistics structures: from outdoor areas to the end warehouse
  • Continual process improvement based on Lean Six Sigma principles
  • Identification of innovative solutions
  • Change management

 

E-COMMERCE

E-COMMERCE

Discover how to make your online business a success

E-commerce is becoming an increasingly important market to develop the business of many companies: Arcese can help you to succeed with greater confidence in this sector, so you can offer your customers an easy and safe online shopping. Many companies have already chosen Arcese for managing their e-commerce shops, thanks to our partnership with leading companies in the design of e-commerce platforms and the best express couriers, we guarantee an excellent service: from on-line store implementation to storing goods, from orders preparation to dispatch and delivery to the final customer.

Discover our services for your e-commerce projects:

  • Inbound handling
  • Picking and packing
  • Carrier selection
  • Outbound handling
  • Updating stock availability
  • Order tracking
  • New stock orders
  • Updating displays based on availability
  • Managing returns and undelivered items
  • Managing cancelled orders and changes of address

ADDITIONAL SERVICES

  • Photo lab for photo shooting
  • Customer care service
  • Supply of plain and customised packaging

DOCUMENT MANAGEMENT

DOCUMENT MANAGEMENT

Efficiency and integration: from paper to bytes

Arcese has 18 document centres and data centres equipped with the latest technologies, to offer integrated Global Records Management services and handle the entire document life cycle: from delivery to storage, streamlining information search and use activities and company documents. Our specialist staff guarantees a quality service and professional approach, in line with our expertise in outsourced document management, based on a service model that is flexible and modular, interacting between conventional physical storage systems and new technologies.

The range includes added value activities from preliminary advice to digital signature services, feasibility studies and timestamps, to optimise company processes and create digital archives conforming to CNIPA standards.

Discover our document logistics solutions:

  • Archive advisory service
  • Physical archiving
  • Optical document management
  • Back office service
  • Postal, protocol and mail printing service outsourcing
  • Replacement storage
AUTOMOTIVE

AUTOMOTIVE

Reliability and competitivness

In the automotive sector, supply chain management is becoming increasingly complex and very time sensitive.
A reliable and competitive network responds quickly to the demands of the market. That's why Arcese is consistently selected as a partner by the leading companies in this sector.
Having implemented the most advanced information technology systems which help us plan, manage and control every aspect of our business, we can ensure visibility and integration along the entire logistical chain.

Our services include:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
CHEMICAL

CHEMICAL

Continuous innovation and full attention to transport safety

Arcese develops innovative solutions, which allow it to be always a step ahead in meeting the requirements of a complex market as the chemical industry. Once again, Arcese has proved to be a leading logistics operator that can ensure maximum safety.

Our ability to improve foresight every day helps us solve the issues that may arise in this type of transport even before they occur.

 

 

INDUSTRY

INDUSTRY

Careful management and handling

Globalization of the markets and internationalization of production bring new challenges for companies in the chemical and industrial sectors.
Thanks to the experience and skills developed in this field, Arcese has become the logistical partner for many large, medium and small industrial companies; companies who take advantage of our global approach, our integration ability, our security and our respect for the environment.

Services offered:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
CONSUMER

CONSUMER

Your needs at first place

In the consumer sector, Arcese offers a wide range of personalized solutions based on the customer's needs and the product's characteristics.
We manage virtually every type of product: food and drink, electrical appliances, furniture, personal and household products, etc. Managing the value chain in such a complex sector, characterized by a short product life, means improving process flow, reducing time to market, and lowering costs with a consequent increase in profit margins.

Our services include:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
TECHNOLOGY

TECHNOLOGY

A service in continual evolution

In fast-moving industries, such as the technology industry or the electronics industry, the ability to supply logistical services of high added value is the key factor to being competitive in global markets.
Accuracy, specialization and punctuality have been the hallmarks of Arcese's guaranteed service for many years. Our network and skills, developed over time and based on decades of experience, ensure high security standards throughout the entire logistical process.

We guarantee:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses

 

TEXTILE & FASHION

TEXTILE & FASHION

We anticipate new trends

The seasonality and value of the product in the high fashion segment require sophisticated and highly personalized logistical and transport solutions. Arcese is proud to be a reliable and competitive partner working alongside the leading names in this industry. Timing and security characterise our service.

We guarantee:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses

Arcese Group

Nowadays a rapidly evolving economic scenario calls for companies that know how to anticipate market developments

Arcese Group is always in the front line, ready to lever new opportunities offered by modern markets, with its integrated solutions that can meet the needs of large multinationals and small medium companies. Our three business divisions – Road Freight, Logistics Solutions, Air&Sea – perfectly combine the ability to innovate and care of our customers with years of multi-sector experience, adding ever increasing value to your businesse - to evolve and grow together.

Arcese Group

Road Freight

Road and rail transport as always been Arcese's core business

Our Road Freight division is served by one of the largest and most modern fleets in Europe and we are a well-established leader in the sector. Thanks to an extensive network of business partners and team of specialised, professional team, we can customise our services and meet the needs of all our customers, whether they require road or rail freight services: FTL, LTL and groupage. Our top-quality operations include a range of innovative services with high added value, that can meet any needs in terms of volumes, delivery times and transport complexity.

Road Freight

Air & Sea

If your business knows no boundaries, then our Air&Sea division is the partner of choice for your shipments!

Do you want to successfully reach markets around the globe? Ventana Serra, a company of Arcese Group,  is a leader in sea and air freight services, supporting your business with an operational and synergistic approach to international supply chain flows: years' of experience and specific technical expertise guarantee an excellent service, that is quick, reliable and flexible. Thanks to consolidated partnerships with leading sea and air carriers, we can handle any request, in terms of volumes and delivery times.

Air & Sea

Logistics

Arcese is your partner for the strategic outsourcing of logistics, with integrated solutions to manage your supply chain!

Whatever business you're in, Arcese has an efficient organisation and extensive network of modern logistics bases, a dedicated project team and competent staff who are passionate about their work. The know-how developed in managing logistics services in main industries, combined with the experience of our team and state-of-the-art IT systems, means we can trace and predict changes in modern markets: we always and only guarantee the utmost quality through flexible, bespoke services that can add value to your business.

Logistics

December 2016 Operations

Entrust your shipments to Arcese during Christmas time too!

We care for your business and we meet the needs of all our customers, even in December! From 19th December 2016 to 5th January 2017 we confirm our operations: check out all the information to plan your shipments, click here!

Agreement signed between Arcese and Iveco for the delivery of 120 vehicles by 2017

This purchase includes 80 brand new Stralis TCO2 Champions, the best in terms of performance and sustainability

Arcese fleet renewal continues with the signing of a strategic agreement with one of the world's leading sustainable vehicle manufacturers: Iveco.

During a meeting held on 28th September at the Arcese Group operative headquarters in Rovereto (Trento), the first 30 Stralis Hi-Ways AS440S46 were delivered, in the presence of Eleuterio and Matteo Arcese, Marco Manfredini – the Group's FTL Division Manager – Pierre Lahutte – Iveco Brand President – and Mihai Daderlat – Iveco Business Director Italy & Mediterranean Area.

These new vehicles are part of an extensive supply of 120 vehicles, including 40 Stralis Hi-Ways by 2016 and 80 Stralis TCO2 Champions in 2017. In particular, this new model has just been presented at the IAA fair in Hanover, featuring state-of-the-art technologies which enable a reduction in CO2 emissions.
These new vehicles are equipped with the innovative HI-SCR catalytic reduction system, ensuring optimal engine combustion through the emission of air only. This exclusive system offers a simple solution to the great challenge of reducing the emission of pollutants, as imposed by the Euro VI standard.

Marco Manfredini comments “Our company has always focused on technological evolution and innovation. We are aware of the need to implement increasingly sustainable solutions. We have always collaborated with excellent partners, and in this light Iveco has proven itself to be the perfect supplier, with whom we can share not only business objectives but also efficiency and environmental protection values".

In choosing Iveco, Arcese Group has consolidated its partnership with the manufacturer. Once again, it has confirmed its dedication to sustainable development and the supply of an excellent service with the utmost respect for the environment, through the development of transport solutions and new projects aimed to reduce the impact generated by its own activities.

Ventana Serra awarded for logistic efficiency in the automotive sector

Ventana Serra awarded for logistic efficiency in the automotive sector

Ventana Serra Brazil has been awarded the best carrier in the automotive sector at the latest edition of Piel

An important award for Arcese Group: a strong experience in the sector, coupled with process and service excellence, have resulted in Ventana Serra Brazil being awarded as best carrier in the automotive sector at the latest edition of Piel, north eastern region of Brazil (Prêmio Infraero Eficiencia de Logística).

At Piel event, now in its third edition, the best results recorded by 7 cargo terminals (Teca) were awarded, located at the airports of: Recife and Petrolina (PE), Salvador (BA), Fortaleza (CE), Maceió (AL), Joao Pessoa (PB) and Teresina (PI).

The initiative is inspired by the intention to recognise and promote the work of importers, carriers and hauliers, whose business keeps the country's economy on the move. The aim is to encourage them to improve their performance, delivery times and handling processes. Between April 2015 and March 2016, the 7 Tecas handles 98,000 tons of goods.

During the latest edition, 7 segments (automotive, health & medical devices, pharmaceutical, chemical, textile, technological, metal working) and five main categories (importer, exporter, carrier, broker and haulier), were identified. Goods handling processes are assessed based on a logistic efficiency classification published on a monthly basis on the Infraero Cargo web site.

Every day and in all our activities we are committed to constantly guaranteeing the maximum quality of our services. We are proud of this award which inspires us to work with even greater commitment in order to satisfy our clients' needs" explains Andrea Monticelli, Managing Director of Ventana Serra do Brasil.

The President of Ventana Serra do Brasil Paolo Casadonte also agrees, and in commenting this achievement, mentions the names of all those who contributed towards making it possible. “With the direction of Claudia Almeida – Operative Director – and Cristiane Lopes – Recife Branch Manager – efficiency in shipment processes has been recognised and awarded, even by public bodies. This is proof of our commitment to constant renewal, always reaching out and beyond." 

The award ceremony was held on 25th August in Recife and was attended by numerous representatives of Brazil's economic and political institutes, as well as the directors and coordinators of all airports involved.

Arcese expanded its fleet with new semi-trailers

Arcese expanded its fleet with new semi-trailers

Over 400 MEGA Huckepack XLS semi-trailers will be added to Arcese’s fleet in 2016.

Arcese has been always committed to renovating its fleet of vehicles to meet its clients’ requirements efficiently and ensure a flexible, high-quality service. With this in mind, the company has purchased 400 new MEGA Huckepack XLS semi-trailers, which will be added to the fleet by the end of 2016. The name of this semi-trailer alone highlights our attention to safety, as the 'XL' refers to the European standard code for load security, and the "S" stands for "extra strong, safe and secure.” This model, which represents an important new development for the market, has its side slats integrated in the tarpaulins by means of a tensioning system on the inner side, which maintains the shape of the template during transport. For this reason, it is particularly suitable for loads which tend to bulge in the curtain during transport, such as tyres or goods in bulk.

Our vehicles travel thousands of kilometres every day – explains Marco Manfredini, FTL Director for Arcese – The use of new and state-of-the-art vehicles represents Arcese's commitment to meeting our clients’ requirements as best as we can. Besides guaranteeing the highest safety for the goods, this new type of semi-trailer allows for easier side loading and unloading activities and greater safety during handling operations.” This type of semi-trailer provides multiple benefits. For example, loads that tend to inflate can be easily adapted, loading/unloading operations are faster thanks to the loose parts, and side opening is easier. Moreover, thanks to its integrated tensioning system, the XLS semi-trailer meets the latest market requirements in terms of load security, while reducing the risk of theft.

New MEGA Huckepack XLS from Arcese Group on Vimeo.

Ventana Serra Do Brasil arranges the first SIPAT event

In July, Ventana Serra Do Brasil launched the first SIPAT event (Internal Week of Prevention of Accidents at Work) to promote accident prevention, safety, and health at work.  

This project involved the subsidiaries of Guarulhos, Belo Horizonte, and Contagem to encourage health and safety culture in the workplace. Special projections and training sessions attended by everyone are just a few examples of the activities arranged in the subsidiaries. This initiative is only the first step to the certification and measurement process that will be developed in the coming years by the Brazil-based company.

Flávia Federico, Human Resources Manager for Ventana Serra Brazil said: “Our employees’ health and safety is extremely important. This is why we joined this initiative. In addition, as a transportation and logistics company, our employees are exposed to several risks; therefore we are committed to informing and training them on these issues. But this is also an opportunity for us to empower the single employee and give value to prevention.”

Arcese consolidates its presence in the Mediterranean

Arcese consolidates its presence in the Mediterranean

New trade agreements and the strategic collaboration with the Grimaldi Group confirm Arcese as one of Europe’s main operators in the development of intermodal transport.

Arcese has been committed to developing intermodal transport for many years as an integrated road, railway, and maritime solution. The goal is to make its transport services increasingly solid, flexible, high-performing and competitive.

The recent agreement with Grimaldi Group aims at connecting Arcese’s current road/railway network with Grimaldi’s short sea network, thereby connecting the Italian, Spanish, and Greek markets not only among each other, but also with Central and Northern Europe through intermodal solutions.

The framework of this collaboration also includes Arcese Group’s recent acquisition of Sarlog, a company specialising in intermodal transport between Italy and Spain.

Our goal is to create an integrated sea-railway-road network to connect Europe’s main ports and freight terminals following the example of the North Sea Region. To do so, our collaboration with Grimaldi is highly strategic. Arcese boasts a widespread and highly integrated intermodal network, while Grimaldi is one of the main international RO-RO operators. The common goal is to connect the two networks and develop them synergistically”, says Marco Manfredini, Head of Arcese’s FTL Division. “When it comes to transport solutions, an increasingly larger number of clients require reliability, flexibility, and sustainability. These aspects, together with the complexity of modern supply chains launch important logistic challenges in terms of transit time and level of the service provided. A multimodal solution is intrinsically more solid and flexible than a monomodal one, and, of course, more environmentally sustainable too. Arcese Group and Grimaldi Group are on the same page on these topics. We will continue to commit ourselves and invest to allow a larger number of goods to be transported by road and rail, thereby reducing CO2 emissions and making transport activities more sustainable.”

We plan to consolidate this partnership in the future with new pan-European agreements.