LTL

LTL

A highly professional, all-round service, even for partial loads

In big cities and small towns alike, Arcese's distribution services stand out as quick and reliable throughout Europe, thanks to an extensive network of directly controlled branches and solid partnerships with certified carriers, delivering a service that is always excellent, for small and large shipments, with no weight limits. We endeavour to meet the very high quality standards our customers demand, and this is why we continually develop new transport technologies and cutting-edge solutions for customers to reach their markets even quicker.

Discover the benefits of the LTL Arcese services!

  • Service 7 days a week, 365 days a year, including August and the Christmas period.
  • Qualified staff and a dedicated customer service, from the first contact made by our customers to delivery of their goods
  • Partnerships with certified carriers
  • Interface with customer IT systems possible
  • The utmost flexibility in deliveries with storage possibilities
  • Reliable C.O.D. service
  • Prompt notification in the case of uncollected goods or unforeseen circumstances

Additional services

  • My Arcese: Track&Trace service
  • Customised “All Risk” insurance, specially tailored to meet each customer's requirements
FTL

FTL

Punctuality and efficiency all over Europe

With an extensive network throughout Europe and property own fleet, including more than 500 tractor units and over 1800 semi-trailers, our road and rail services are effective, flexible and highly innovative. Each day, we are committed to studying and designing even better transport solutions to cater for our customers' bespoke needs. Thanks to our consolidated experience in nearly 50 years of business in the full load transport sector, we can guarantee an effective, rapid and reliable service which is always in line with the times. Our FTL Arcese service stands out for high standards of security, guaranteed by advanced control system and fleet management.

Discover the benefits of the FTL Arcese service!

  • A modern fully equipped fleet
  • Customer Service and a dedicated Operations Office
  • Transport planned with schedule time windows
  • Semi-trailers on stand-by located at pick-up/destination points to optimise loading/unloading times

Additional services

  • My Arcese: Tracke&trace service
  • Customised “All Risk” insurance, specially tailored to meet each customer's requirements
INTERMODAL

INTERMODAL

Long distances by rail, distribution and short stretches by road

The Arcese intermodal service is designed to offer our customers competitive and at the same time environmentally friendly transport solutions, intelligently combining the various modes: road, rail and sea.

Intermodal transport is characterised by high security standards and an integrated network in Europe able to offer quality services at competitive costs, with weekly departures to the main destinations in Europe.

Discover the benefits of the Arcese intermodal service:

  • Payload up to 28 tonnes
  • Punctual and therefore reliable transport
  • No traffic jams
  • No waiting to cross borders
  • Defined transit times, punctual deliveries
  • Eco-sustainability
  • Protection of the environment, reduction in diesel fuel consumption
  • Mileage minimisation
  • Reduction of impact of fuel cost variation on operating costs

 

TRACK & TRACE

TRACK & TRACE

Trace your shipment when you want. Discover My Arcese service!

We handle hundreds of thousands of shipments each day, every day: tracking goods' status at any moment is essential to guarantee a prompt, quality service. My Arcese Track & Trace service is an online platform for customers to track shipments in real time: the service is available on request; please contact your branch for information. After getting your access credentials, you can enter My Arcese section of the website and track your shipment, download transport documents and check the status of deliveries - all with a clear, user-friendly interface!

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AIR FREIGHT

AIR FREIGHT

A reliable, quick service, to reach any destination.

Market globalisation calls for even quicker, safer transport solutions: our quick, direct, air freight service is your best option for all your urgent or important shipments! Ventana Serra, a top IATA agent, operates effectively thanks to a global network and placements with leading airline companies: we have space booked from and to leading destinations worldwide, guaranteeing a thoroughly reliable service, at competitive costs. Our qualified staff is on hand to help customers at any time, with advanced IT systems that ensure information is transparent and goods can be traced at any time during the shipment.

Our air freight services include:

  • Standard services (door to door - airport to airport)
  • Express services (door to door - airport to airport)
  • Charter service
  • Special and over size transport
SEA FREIGHT

SEA FREIGHT

Global coverage, specific expertise

Ventana Serra has long-term experience in sea freight services: solid partnerships with leading sea carriers, a global network and a team of professionals all guarantee prompt, reliable shipments around the world! Each day, we handle import and export departures to and from main ports on all 5 continents. Thanks to an efficient pick-up service at our consolidation centres, we offer a range of flexible services, tailor made to cater for our customers' specific needs: from the type of container requested to the transport option. We guarantee goods' traceability, using a web-based Track&Trace system connected to our network of offices and agents.

Our sea freight services include:

  • FCL (Full Container Load)
  • LCL (Less Container Load)
  • Break Bulk/Over Size Cargo
  • Project cargo
  • RO-RO

CUSTOMS OPERATIONS

CUSTOMS OPERATIONS

A dedicated, reliable service for every type of shipment

To complete the range of services offered to its customers, Ventana Serra directly manages customs' activities, guaranteeing highly professional operations for all categories of goods and all kinds of shipments. A  dedicated company department deals with necessary documents and provides ongoing assistance, to considerably speed up operations. With national, bonded, tax and temporary storage warehouses - goods waiting for customs' clearance can be stored with a resident or international country status, according to the specific needs of each customer.

In May 2011, Ventana Serra was awarded an AEOF (AEO certificate – Customs simplifications/Security and safety) with recognition as an AEO (Authorised Economic Operator), entitling it to benefits and concessions as regards customs' formalities.

Our services include:

  • Customs operations, warehousing, insurance, logistics
  • Consular visas, authentications/notarisations, ministerial licences
  • Sales and customs advisory services
  • Simplified procedure imports/exports
  • Transit
  • Storage
  • Drop off at and collection from VAT tax storage
  • Outward and inward processing procedure
  • Clearing licences, papers and other certificates
  • Managing concessions for periodic and deferred payments, on behalf of customers
  • Managing procedures connected with intra-EU trade
TRACK & TRACE

TRACK & TRACE

Trace your shipment when you want. Discover the My Arcese service!

We handle hundreds of thousands of shipments each day, every day: tracking goods' status at any moment is essential to guarantee a prompt, quality service. The My Arcese Track & Trace service is an online platform for customers to track shipments in real time: the service is available on request; please contact your branch for information. After getting your access credentials, you can enter the My Arcese section of the website and track your shipment, download relative transport documents and check the status of deliveries - all with a clear, user-friendly interface!

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INBOUND & OUTBOUND

INBOUND & OUTBOUND

Optimised warehouse flows, with maximum efficiency

The long-term, wide-ranging experience gained by Arcese in its inbound and outbound logistics services means we can optimise warehouse flows, to give customers even greater benefits in terms of quality, efficiency and productivity.

INBOUND SOLUTIONS

  • Redesign and optimisation of inbound flows and flows to production lines
  • Operative management of the entire supply chain based on the customer's logistics models
  • Milk round management and optimisation
  • Collection centres management
  • Management of warehouses and logistic flows at production plants: from receipt to storage of components supplying production lines using the most appropriate techniques (JIT, JIS, Kan Ban)
  • Added value activities, such as kit preparation and sub-assembling

OUTBOUND SOLUTIONS

  • Management of warehouses and all logistics activities after production at plants (storage, packing, load management and transport scheduling)
  • Primary transport from points of origin to distribution warehouses
  • Central distribution warehouse management
  • Secondary transport
  • Reverse logistics
  • After-sales services (management of spare parts distribution warehouses, preparation of specific packaging, transport on dedicated or multi-customer networks, help desk and back office services)
PROJECT TEAM

PROJECT TEAM

A dedicated team to provide high-performance solutions

Expertise in logistics and a consolidated global presence make Arcese a reliable partner, ready to tackle the international challenges of globalisation and an increased market complexity. The Logistics Engineering department assists customers in designing the most appropriate supply chain for their business, providing updated and effective processes, software and management tools: a dedicated team of professionals is always on hand to help customers analyse any logistics and transport scenario! This department's core competency is the integral management of a one-off or ongoing service, and the development of tailor made projects catering for customers' needs.

Discover the work of the department:

  • Feasibility studies
  • Design of logistics structures: from outdoor areas to the end warehouse
  • Continual process improvement based on Lean Six Sigma principles
  • Identification of innovative solutions
  • Change management

 

E-COMMERCE

E-COMMERCE

Discover how to make your online business a success

E-commerce is becoming an increasingly important market to develop the business of many companies: Arcese can help you to succeed with greater confidence in this sector, so you can offer your customers an easy and safe online shopping. Many companies have already chosen Arcese for managing their e-commerce shops, thanks to our partnership with leading companies in the design of e-commerce platforms and the best express couriers, we guarantee an excellent service: from on-line store implementation to storing goods, from orders preparation to dispatch and delivery to the final customer.

Discover our services for your e-commerce projects:

  • Inbound handling
  • Picking and packing
  • Carrier selection
  • Outbound handling
  • Updating stock availability
  • Order tracking
  • New stock orders
  • Updating displays based on availability
  • Managing returns and undelivered items
  • Managing cancelled orders and changes of address

ADDITIONAL SERVICES

  • Photo lab for photo shooting
  • Customer care service
  • Supply of plain and customised packaging

DOCUMENT MANAGEMENT

DOCUMENT MANAGEMENT

Efficiency and integration: from paper to bytes

Arcese has 18 document centres and data centres equipped with the latest technologies, to offer integrated Global Records Management services and handle the entire document life cycle: from delivery to storage, streamlining information search and use activities and company documents. Our specialist staff guarantees a quality service and professional approach, in line with our expertise in outsourced document management, based on a service model that is flexible and modular, interacting between conventional physical storage systems and new technologies.

The range includes added value activities from preliminary advice to digital signature services, feasibility studies and timestamps, to optimise company processes and create digital archives conforming to CNIPA standards.

Discover our document logistics solutions:

  • Archive advisory service
  • Physical archiving
  • Optical document management
  • Back office service
  • Postal, protocol and mail printing service outsourcing
  • Replacement storage
AUTOMOTIVE

AUTOMOTIVE

Reliability and competitivness

In the automotive sector, supply chain management is becoming increasingly complex and very time sensitive.
A reliable and competitive network responds quickly to the demands of the market. That's why Arcese is consistently selected as a partner by the leading companies in this sector.
Having implemented the most advanced information technology systems which help us plan, manage and control every aspect of our business, we can ensure visibility and integration along the entire logistical chain.

Our services include:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
CHEMICAL

CHEMICAL

Continuous innovation and full attention to transport safety

Arcese develops innovative solutions, which allow it to be always a step ahead in meeting the requirements of a complex market as the chemical industry. Once again, Arcese has proved to be a leading logistics operator that can ensure maximum safety.

Our ability to improve foresight every day helps us solve the issues that may arise in this type of transport even before they occur.

 

 

INDUSTRY

INDUSTRY

Careful management and handling

Globalization of the markets and internationalization of production bring new challenges for companies in the chemical and industrial sectors.
Thanks to the experience and skills developed in this field, Arcese has become the logistical partner for many large, medium and small industrial companies; companies who take advantage of our global approach, our integration ability, our security and our respect for the environment.

Services offered:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
CONSUMER

CONSUMER

Your needs at first place

In the consumer sector, Arcese offers a wide range of personalized solutions based on the customer's needs and the product's characteristics.
We manage virtually every type of product: food and drink, electrical appliances, furniture, personal and household products, etc. Managing the value chain in such a complex sector, characterized by a short product life, means improving process flow, reducing time to market, and lowering costs with a consequent increase in profit margins.

Our services include:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
TECHNOLOGY

TECHNOLOGY

A service in continual evolution

In fast-moving industries, such as the technology industry or the electronics industry, the ability to supply logistical services of high added value is the key factor to being competitive in global markets.
Accuracy, specialization and punctuality have been the hallmarks of Arcese's guaranteed service for many years. Our network and skills, developed over time and based on decades of experience, ensure high security standards throughout the entire logistical process.

We guarantee:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses

 

TEXTILE & FASHION

TEXTILE & FASHION

We anticipate new trends

The seasonality and value of the product in the high fashion segment require sophisticated and highly personalized logistical and transport solutions. Arcese is proud to be a reliable and competitive partner working alongside the leading names in this industry. Timing and security characterise our service.

We guarantee:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses

Arcese Group

Nowadays a rapidly evolving economic scenario calls for companies that know how to anticipate market developments

Arcese Group is always in the front line, ready to lever new opportunities offered by modern markets, with its integrated solutions that can meet the needs of large multinationals and small medium companies. Our three business divisions – Road Freight, Logistics Solutions, Air&Sea – perfectly combine the ability to innovate and care of our customers with years of multi-sector experience, adding ever increasing value to your businesse - to evolve and grow together.

Arcese Group

Road Freight

Road and rail transport as always been Arcese's core business

Our Road Freight division is served by one of the largest and most modern fleets in Europe and we are a well-established leader in the sector. Thanks to an extensive network of business partners and team of specialised, professional team, we can customise our services and meet the needs of all our customers, whether they require road or rail freight services: FTL, LTL and groupage. Our top-quality operations include a range of innovative services with high added value, that can meet any needs in terms of volumes, delivery times and transport complexity.

Road Freight

Air & Sea

If your business knows no boundaries, then our Air&Sea division is the partner of choice for your shipments!

Do you want to successfully reach markets around the globe? Ventana Serra, a company of Arcese Group,  is a leader in sea and air freight services, supporting your business with an operational and synergistic approach to international supply chain flows: years' of experience and specific technical expertise guarantee an excellent service, that is quick, reliable and flexible. Thanks to consolidated partnerships with leading sea and air carriers, we can handle any request, in terms of volumes and delivery times.

Air & Sea

Logistics

Arcese is your partner for the strategic outsourcing of logistics, with integrated solutions to manage your supply chain!

Whatever business you're in, Arcese has an efficient organisation and extensive network of modern logistics bases, a dedicated project team and competent staff who are passionate about their work. The know-how developed in managing logistics services in main industries, combined with the experience of our team and state-of-the-art IT systems, means we can trace and predict changes in modern markets: we always and only guarantee the utmost quality through flexible, bespoke services that can add value to your business.

Logistics

Ventana Serra opens a new branch in Mexico

Ventana Serra has opened a new branch in Guadalajara, another milestone to strengthen the position of the Arcese Group overseas.

This new branch in Guadalajara is in addition to the those in Monterrey, Querétaro, Leon and the two in Mexico City, one in the city centre and the other at the airport.

Guadalajara is one of biggest commercial centres in the state of Jalisco and the third most significant economic area in the country, after Mexico City and Querétaro. Guadalajara is 4 hours away (290 km) from the port of Manzanillo, one of the largest in the country, and is served by its own international airport, the second in the country after the one in Mexico City, in terms of volumes in transit. Numerous well-known multinational companies in the textile and clothing sectors, and high tech, automotive as well as chemical and pharmaceutical industries, also have a presence in the area.

This area offers significant development potential and an important boost for our business’, commented Massimo Paolotti, Managing Director of Ventana Serra Mexico, who also added: ‘Years of experience in Mexico and well tested collaborations with qualified commercial partners have allowed us to respond to our clients’ needs and to guarantee an even greater integration of the services offered.’ ʹAfter the recent opening of the branch in Querétaro in 2016, which is today the region with the most significant economic growth in the whole Mexico, we have decided that the most strategic option was to expand our operations in the second biggest industrial region in terms of economic growth, and an area which is very attractive for investment from abroad’, continued Massimo Paolotti, concluding: ‘Ventana Serra Mexico has increased its market share in the last few years but the potential over the whole territory is significant and being close to our clients is essential for the continuing growth of our own business and that of our clients.’

Arcese joins EPCA, the European Petrochemical Association

EPCA has over 700 member companies from 53 countries, including producers, suppliers, clients, and service providers.

EPCA is a Brussels-based not-for-profit organisation with over 50 years of experience that serves a global network for the chemical and petrochemical business community.

The goal of the association is to promote greater transparency and openness in the chemical and petrochemical supply chain by encouraging the exchange of experience and information among operators, as well as sustainability and legislative compliance.

From now on Arcese will be a valuable member for the association, bringing its expertise in logistics and supply chain management of the chemical sector. This decision is an important opportunity for the company to become part of an exclusive global network.

The competencies acquired over the years and our consolidated presence in different markets and sectors have made us an all-round logistics partner,” said Giovanna Montani, European FTL Sales Manager of Arcese. “Joining EPCA confirms and consolidates our expertise in the petrochemical industry and aims at building strong, effective relations with the industry’s main stakeholders. As an associate member, we will have the exclusive chance to take part in dedicated activities, expand our network, create new business opportunities, as well as meet the requirements of our clients”.

From 30th September to 3rd October 2017, EPCA will gather major chemical industry players in Berlin for its annual general assembly. Arcese participates and will bring all its experience to one of the most important congresses in the global chemical and petrochemical market.

Gerbole di Volvera Warehouse expansion

Gerbole di Volvera Warehouse expansion

Bigger, greener and more efficient: an important strategic investment for the logistics of the group in Piedmont.

Recently expansion works regarding a 16,000 m2 area have been concluded at the Gerbole di Volvera (Turin) warehouse and at the same time the requalification works of the 12,000 m2 of existing surface have been started.

The project, which has resulted in the merging of three separate warehouses, consists of a new logistics hub with a total area of over 26,000 m2 offering specialized services for the logistics supply chain for the Automotive & Industrial sectors. The warehouse has been built by Arcese Immobiliare with the higher industrial standards in order to provide employees a safe and healthy workplace and a structure capable of ensuring maximum productivity for all customers of the Logistics Solutions Division.

A LED lighting system has been installed inside, for improved energy efficiency and a reduced environmental impact. This new technology has introduced numerous advantages, not only in terms of duration - much longer compared to traditional light bulbs, but also resource optimisation. Compared to the previous installation, less light bulbs have been fitted, while greater levels of energy efficiency have been achieved.
The LED system also ensures that the light flow is set in the most convenient and safe way for operators inside the warehouse, resulting in overall improvements to lighting and worker comfort due to reduced visual fatigue.

This investment further strengthens the presence of the Arcese Group in the Turin area, and it is an addition to other logistics hubs in Piedmont, which are situated in Rivalta Interporto (TO), and Tortona (AL) to support the growing customers’ needs in this region.

"The decision to expand the Gerbole logistics centre - strategically located in the region's productive heart - is a response to the need to guarantee more space for the group's logistics business which is no longer capable of sustaining developments in the territory, especially in the automotive and industrial sectors", Maurizio Ferro explains, Director of the Logistics Solutions Division."
He adds: "For a few years now there has been a trend of continuous growth in logistics outsourcing. This investment in the territory supports the growth of our business as well as increasing demand for highly integrated, added value solutions for supply chains. Since the beginning we have always made efforts to anticipate market trends and provide the best answers to our customers' requests. This new centre is an important novelty in terms of technological innovation and operative excellence for all our portfolio customers".

Arcese wins CNH Industrial’s 2016 Logistics Sustainability Award

The two awards as Best Logistics Provider confirm the Group’s expertise and exceptional performance

The 2016 Logistics Sustainability Award ceremony, the annual event that celebrates CNH Industrial suppliers, was held on 1 December. CNH Industrial is an industrial group that designs, manufactures, and sells agricultural and construction machines, as well as industrial and commercial vehicles.
The Arcese Group won two “Best Logistics Provider” awards in the “Inbound” and “Spare Parts Distribution” sectors. These prestigious awards, presented during the ceremony at the CNH Industrial Village in Turin, are a recognition of Arcese’s expertise and excellent performance in inbound transport and spare parts distribution across Europe. Yet another confirmation of Arcese’s reliability, its ability to promote collaborations and partnerships with its clients, and to meet CNH Industrial’s high quality requirements.
It is an honor for us to win these prizes”, commented Matteo Arcese. “They make us extremely proud and encourage us to work even harder to achieve our own and our clients’ goals. We have been collaborating with CNH Industrial for over 20 years and, today marks the official acknowledgement of our professionalism and the commitment of every one of our collaborators.”

Arcese and Cesvi together for a brighter future in Zimbabwe

Arcese and Cesvi together for a brighter future in Zimbabwe

On the occasion of Christmas 2016, Arcese and Cesvi are working together in “Progetto Arance” (The Orange Project) for sustainable economic development in Zimbabwe.

Arcese and Cesvi have got together once more with "Progetto Arance" (The Orange Project), for the sustainable economic development of the communities of Maramani, one of Zimbabwe's poorest areas, where over 32% of the child population suffers from malnutrition.

Progetto Arance (The Orange Project) aims to support communities through the production and commercialisation of high nutritional and commercial value farm foods while also guaranteeing training activities regarding food safety for minors and support for school activities.

The project has resulted in over 120 hectares of land being allocated for orange cultivation. There has also been focus on technological and production activities, with the introduction of rotating irrigation and inter-row cultivation systems, enabling communities to achieve self-sustainability while waiting for their oranges to ripen.

Over 200 small local agricultural producers are involved, along with their families. All this, along with proximity to a major concentrated orange juice production company, ensures extensive interaction with the local market and excellent future prospects for the communities.

To date over 20,000 orange trees have been planted, yielding 25 tons of oranges, ahead of schedule. Thanks to the contribution of Arcese, 30 new rows of orange trees shall be planted, a tangible commitment against poverty which is literally bearing fruit , guaranteeing the right to work and food for those in need.

About CESVI
Cesvi is a secular and independent humanitarian organisation founded in Bergamo in 1985. For 31 years it has been bringing the heart, generosity and industriousness of Italians to emergencies and the world's poorest places through projects for fighting hunger and pandemics, the protection of minors and the environment. Cesvi provides the tools and skills required to enable local populations to take control over their own future.

Agreement signed between Arcese and Iveco for the delivery of 120 vehicles by 2017

This purchase includes 80 brand new Stralis TCO2 Champions, the best in terms of performance and sustainability

Arcese fleet renewal continues with the signing of a strategic agreement with one of the world's leading sustainable vehicle manufacturers: Iveco.

During a meeting held on 28th September at the Arcese Group operative headquarters in Rovereto (Trento), the first 30 Stralis Hi-Ways AS440S46 were delivered, in the presence of Eleuterio and Matteo Arcese, Marco Manfredini – the Group's FTL Division Manager – Pierre Lahutte – Iveco Brand President – and Mihai Daderlat – Iveco Business Director Italy & Mediterranean Area.

These new vehicles are part of an extensive supply of 120 vehicles, including 40 Stralis Hi-Ways by 2016 and 80 Stralis TCO2 Champions in 2017. In particular, this new model has just been presented at the IAA fair in Hanover, featuring state-of-the-art technologies which enable a reduction in CO2 emissions.
These new vehicles are equipped with the innovative HI-SCR catalytic reduction system, ensuring optimal engine combustion through the emission of air only. This exclusive system offers a simple solution to the great challenge of reducing the emission of pollutants, as imposed by the Euro VI standard.

Marco Manfredini comments “Our company has always focused on technological evolution and innovation. We are aware of the need to implement increasingly sustainable solutions. We have always collaborated with excellent partners, and in this light Iveco has proven itself to be the perfect supplier, with whom we can share not only business objectives but also efficiency and environmental protection values".

In choosing Iveco, Arcese Group has consolidated its partnership with the manufacturer. Once again, it has confirmed its dedication to sustainable development and the supply of an excellent service with the utmost respect for the environment, through the development of transport solutions and new projects aimed to reduce the impact generated by its own activities.