LTL

LTL

A highly professional, all-round service, even for partial loads

In big cities and small towns alike, Arcese's distribution services stand out as quick and reliable throughout Europe, thanks to an extensive network of directly controlled branches and solid partnerships with certified carriers, delivering a service that is always excellent, for small and large shipments, with no weight limits. We endeavour to meet the very high quality standards our customers demand, and this is why we continually develop new transport technologies and cutting-edge solutions for customers to reach their markets even quicker.

Discover the benefits of the LTL Arcese services!

  • Service 7 days a week, 365 days a year, including August and the Christmas period.
  • Qualified staff and a dedicated customer service, from the first contact made by our customers to delivery of their goods
  • Partnerships with certified carriers
  • Interface with customer IT systems possible
  • The utmost flexibility in deliveries with storage possibilities
  • Reliable C.O.D. service
  • Prompt notification in the case of uncollected goods or unforeseen circumstances

Additional services

  • My Arcese: Track&Trace service
  • Customised “All Risk” insurance, specially tailored to meet each customer's requirements
FTL

FTL

Punctuality and efficiency all over Europe

With an extensive network throughout Europe and property own fleet, including more than 500 tractor units and over 1800 semi-trailers, our road and rail services are effective, flexible and highly innovative. Each day, we are committed to studying and designing even better transport solutions to cater for our customers' bespoke needs. Thanks to our consolidated experience in nearly 50 years of business in the full load transport sector, we can guarantee an effective, rapid and reliable service which is always in line with the times. Our FTL Arcese service stands out for high standards of security, guaranteed by advanced control system and fleet management.

Discover the benefits of the FTL Arcese service!

  • A modern fully equipped fleet
  • Customer Service and a dedicated Operations Office
  • Transport planned with schedule time windows
  • Semi-trailers on stand-by located at pick-up/destination points to optimise loading/unloading times

Additional services

  • My Arcese: Tracke&trace service
  • Customised “All Risk” insurance, specially tailored to meet each customer's requirements
INTERMODAL

INTERMODAL

Long distances by rail, distribution and short stretches by road

The Arcese intermodal service is designed to offer our customers competitive and at the same time environmentally friendly transport solutions, intelligently combining the various modes: road, rail and sea.

Intermodal transport is characterised by high security standards and an integrated network in Europe able to offer quality services at competitive costs, with weekly departures to the main destinations in Europe.

Discover the benefits of the Arcese intermodal service:

  • Payload up to 28 tonnes
  • Punctual and therefore reliable transport
  • No traffic jams
  • No waiting to cross borders
  • Defined transit times, punctual deliveries
  • Eco-sustainability
  • Protection of the environment, reduction in diesel fuel consumption
  • Mileage minimisation
  • Reduction of impact of fuel cost variation on operating costs

 

TRACK & TRACE

TRACK & TRACE

Trace your shipment when you want. Discover My Arcese service!

We handle hundreds of thousands of shipments each day, every day: tracking goods' status at any moment is essential to guarantee a prompt, quality service. My Arcese Track & Trace service is an online platform for customers to track shipments in real time: the service is available on request; please contact your branch for information. After getting your access credentials, you can enter My Arcese section of the website and track your shipment, download transport documents and check the status of deliveries - all with a clear, user-friendly interface!

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AIR FREIGHT

AIR FREIGHT

A reliable, quick service, to reach any destination.

Market globalisation calls for even quicker, safer transport solutions: our quick, direct, air freight service is your best option for all your urgent or important shipments! Ventana Serra, a top IATA agent, operates effectively thanks to a global network and placements with leading airline companies: we have space booked from and to leading destinations worldwide, guaranteeing a thoroughly reliable service, at competitive costs. Our qualified staff is on hand to help customers at any time, with advanced IT systems that ensure information is transparent and goods can be traced at any time during the shipment.

Our air freight services include:

  • Standard services (door to door - airport to airport)
  • Express services (door to door - airport to airport)
  • Charter service
  • Special and over size transport
SEA FREIGHT

SEA FREIGHT

Global coverage, specific expertise

Ventana Serra has long-term experience in sea freight services: solid partnerships with leading sea carriers, a global network and a team of professionals all guarantee prompt, reliable shipments around the world! Each day, we handle import and export departures to and from main ports on all 5 continents. Thanks to an efficient pick-up service at our consolidation centres, we offer a range of flexible services, tailor made to cater for our customers' specific needs: from the type of container requested to the transport option. We guarantee goods' traceability, using a web-based Track&Trace system connected to our network of offices and agents.

Our sea freight services include:

  • FCL (Full Container Load)
  • LCL (Less Container Load)
  • Break Bulk/Over Size Cargo
  • Project cargo
  • RO-RO

CUSTOMS OPERATIONS

CUSTOMS OPERATIONS

A dedicated, reliable service for every type of shipment

To complete the range of services offered to its customers, Ventana Serra directly manages customs' activities, guaranteeing highly professional operations for all categories of goods and all kinds of shipments. A  dedicated company department deals with necessary documents and provides ongoing assistance, to considerably speed up operations. With national, bonded, tax and temporary storage warehouses - goods waiting for customs' clearance can be stored with a resident or international country status, according to the specific needs of each customer.

In May 2011, Ventana Serra was awarded an AEOF (AEO certificate – Customs simplifications/Security and safety) with recognition as an AEO (Authorised Economic Operator), entitling it to benefits and concessions as regards customs' formalities.

Our services include:

  • Customs operations, warehousing, insurance, logistics
  • Consular visas, authentications/notarisations, ministerial licences
  • Sales and customs advisory services
  • Simplified procedure imports/exports
  • Transit
  • Storage
  • Drop off at and collection from VAT tax storage
  • Outward and inward processing procedure
  • Clearing licences, papers and other certificates
  • Managing concessions for periodic and deferred payments, on behalf of customers
  • Managing procedures connected with intra-EU trade
TRACK & TRACE

TRACK & TRACE

Trace your shipment when you want. Discover the My Arcese service!

We handle hundreds of thousands of shipments each day, every day: tracking goods' status at any moment is essential to guarantee a prompt, quality service. The My Arcese Track & Trace service is an online platform for customers to track shipments in real time: the service is available on request; please contact your branch for information. After getting your access credentials, you can enter the My Arcese section of the website and track your shipment, download relative transport documents and check the status of deliveries - all with a clear, user-friendly interface!

Already enabled? Click to access!

 

INBOUND & OUTBOUND

INBOUND & OUTBOUND

Optimised warehouse flows, with maximum efficiency

The long-term, wide-ranging experience gained by Arcese in its inbound and outbound logistics services means we can optimise warehouse flows, to give customers even greater benefits in terms of quality, efficiency and productivity.

INBOUND SOLUTIONS

  • Redesign and optimisation of inbound flows and flows to production lines
  • Operative management of the entire supply chain based on the customer's logistics models
  • Milk round management and optimisation
  • Collection centres management
  • Management of warehouses and logistic flows at production plants: from receipt to storage of components supplying production lines using the most appropriate techniques (JIT, JIS, Kan Ban)
  • Added value activities, such as kit preparation and sub-assembling

OUTBOUND SOLUTIONS

  • Management of warehouses and all logistics activities after production at plants (storage, packing, load management and transport scheduling)
  • Primary transport from points of origin to distribution warehouses
  • Central distribution warehouse management
  • Secondary transport
  • Reverse logistics
  • After-sales services (management of spare parts distribution warehouses, preparation of specific packaging, transport on dedicated or multi-customer networks, help desk and back office services)
PROJECT TEAM

PROJECT TEAM

A dedicated team to provide high-performance solutions

Expertise in logistics and a consolidated global presence make Arcese a reliable partner, ready to tackle the international challenges of globalisation and an increased market complexity. The Logistics Engineering department assists customers in designing the most appropriate supply chain for their business, providing updated and effective processes, software and management tools: a dedicated team of professionals is always on hand to help customers analyse any logistics and transport scenario! This department's core competency is the integral management of a one-off or ongoing service, and the development of tailor made projects catering for customers' needs.

Discover the work of the department:

  • Feasibility studies
  • Design of logistics structures: from outdoor areas to the end warehouse
  • Continual process improvement based on Lean Six Sigma principles
  • Identification of innovative solutions
  • Change management

 

E-COMMERCE

E-COMMERCE

Discover how to make your online business a success

E-commerce is becoming an increasingly important market to develop the business of many companies: Arcese can help you to succeed with greater confidence in this sector, so you can offer your customers an easy and safe online shopping. Many companies have already chosen Arcese for managing their e-commerce shops, thanks to our partnership with leading companies in the design of e-commerce platforms and the best express couriers, we guarantee an excellent service: from on-line store implementation to storing goods, from orders preparation to dispatch and delivery to the final customer.

Discover our services for your e-commerce projects:

  • Inbound handling
  • Picking and packing
  • Carrier selection
  • Outbound handling
  • Updating stock availability
  • Order tracking
  • New stock orders
  • Updating displays based on availability
  • Managing returns and undelivered items
  • Managing cancelled orders and changes of address

ADDITIONAL SERVICES

  • Photo lab for photo shooting
  • Customer care service
  • Supply of plain and customised packaging

DOCUMENT MANAGEMENT

DOCUMENT MANAGEMENT

Efficiency and integration: from paper to bytes

Arcese has 18 document centres and data centres equipped with the latest technologies, to offer integrated Global Records Management services and handle the entire document life cycle: from delivery to storage, streamlining information search and use activities and company documents. Our specialist staff guarantees a quality service and professional approach, in line with our expertise in outsourced document management, based on a service model that is flexible and modular, interacting between conventional physical storage systems and new technologies.

The range includes added value activities from preliminary advice to digital signature services, feasibility studies and timestamps, to optimise company processes and create digital archives conforming to CNIPA standards.

Discover our document logistics solutions:

  • Archive advisory service
  • Physical archiving
  • Optical document management
  • Back office service
  • Postal, protocol and mail printing service outsourcing
  • Replacement storage
AUTOMOTIVE

AUTOMOTIVE

Reliability and competitivness

In the automotive sector, supply chain management is becoming increasingly complex and very time sensitive.
A reliable and competitive network responds quickly to the demands of the market. That's why Arcese is consistently selected as a partner by the leading companies in this sector.
Having implemented the most advanced information technology systems which help us plan, manage and control every aspect of our business, we can ensure visibility and integration along the entire logistical chain.

Our services include:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
CHEMICAL

CHEMICAL

Continuous innovation and full attention to transport safety

Arcese develops innovative solutions, which allow it to be always a step ahead in meeting the requirements of a complex market as the chemical industry. Once again, Arcese has proved to be a leading logistics operator that can ensure maximum safety.

Our ability to improve foresight every day helps us solve the issues that may arise in this type of transport even before they occur.

 

 

INDUSTRY

INDUSTRY

Careful management and handling

Globalization of the markets and internationalization of production bring new challenges for companies in the chemical and industrial sectors.
Thanks to the experience and skills developed in this field, Arcese has become the logistical partner for many large, medium and small industrial companies; companies who take advantage of our global approach, our integration ability, our security and our respect for the environment.

Services offered:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
CONSUMER

CONSUMER

Your needs at first place

In the consumer sector, Arcese offers a wide range of personalized solutions based on the customer's needs and the product's characteristics.
We manage virtually every type of product: food and drink, electrical appliances, furniture, personal and household products, etc. Managing the value chain in such a complex sector, characterized by a short product life, means improving process flow, reducing time to market, and lowering costs with a consequent increase in profit margins.

Our services include:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
TECHNOLOGY

TECHNOLOGY

A service in continual evolution

In fast-moving industries, such as the technology industry or the electronics industry, the ability to supply logistical services of high added value is the key factor to being competitive in global markets.
Accuracy, specialization and punctuality have been the hallmarks of Arcese's guaranteed service for many years. Our network and skills, developed over time and based on decades of experience, ensure high security standards throughout the entire logistical process.

We guarantee:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses

 

TEXTILE & FASHION

TEXTILE & FASHION

We anticipate new trends

The seasonality and value of the product in the high fashion segment require sophisticated and highly personalized logistical and transport solutions. Arcese is proud to be a reliable and competitive partner working alongside the leading names in this industry. Timing and security characterise our service.

We guarantee:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses

Arcese Group

Nowadays a rapidly evolving economic scenario calls for companies that know how to anticipate market developments

Arcese Group is always in the front line, ready to lever new opportunities offered by modern markets, with its integrated solutions that can meet the needs of large multinationals and small medium companies. Our three business divisions – Road Freight, Logistics Solutions, Air&Sea – perfectly combine the ability to innovate and care of our customers with years of multi-sector experience, adding ever increasing value to your businesse - to evolve and grow together.

Arcese Group

Road Freight

Road and rail transport has always been Arcese's core business

Our Road Freight division is served by one of the largest and most modern fleets in Europe and we are a well-established leader in the sector. Thanks to an extensive network of business partners and team of specialised, professional team, we can customise our services and meet the needs of all our customers, whether they require road or rail freight services: FTL, LTL and groupage. Our top-quality operations include a range of innovative services with high added value, that can meet any needs in terms of volumes, delivery times and transport complexity.

Road Freight

Air & Sea

If your business knows no boundaries, then our Air&Sea division is the partner of choice for your shipments!

Do you want to successfully reach markets around the globe? Ventana Serra, a company of Arcese Group,  is a leader in sea and air freight services, supporting your business with an operational and synergistic approach to international supply chain flows: years' of experience and specific technical expertise guarantee an excellent service, that is quick, reliable and flexible. Thanks to consolidated partnerships with leading sea and air carriers, we can handle any request, in terms of volumes and delivery times.

Air & Sea

Logistics

Arcese is your partner for the strategic outsourcing of logistics, with integrated solutions to manage your supply chain!

Whatever business you're in, Arcese has an efficient organisation and extensive network of modern logistics bases, a dedicated project team and competent staff who are passionate about their work. The know-how developed in managing logistics services in main industries, combined with the experience of our team and state-of-the-art IT systems, means we can trace and predict changes in modern markets: we always and only guarantee the utmost quality through flexible, bespoke services that can add value to your business.

Logistics

Arcese expands in Romania

The new branch in Bucharest, opened since the beginning of 2017, strengthens the presence of the Group in Eastern Europe

Arcese recently opened a new branch in Romania, which joins the one in Cluj-Napoca, operational since 2011.

The new facility, built to ensure low energy consumption, features high-profile features: more than 7000 square meters, 9 loading/unloading bays in addition to two drive/in bays and a useful height of 11.5 meters. The new class A warehouse is used to receive, sort and forward generic products, including packaged food. In addition to the standard warehouse services, value-added service (VAS) activities will be offered including packing, co-packing, pallet consolidation, picking, and control service.

In addition to a large operational area, particular attention has been given to security by installing a complex 24/7 video surveillance system and ESFR (Early Suppression Fast Response) sprinkler fire protection systems. Arcese's focus on safety stretches along the supply chain, as shown by the implementation of an integrated system for the management of UNI EN ISO 22000:2005 requirements and the achievement of the relevant certification for the new site.

"The inauguration of the new branch in Bucharest marks a paramount step in the development of the business on Romanian soil; it is a milestone of which we are very proud" claims Marius Buturoaga, the Arcese Country Manager in Romania. He continues by saying: "After the Cluj-Napoca branch, this new site is a further step forward in strengthening the leadership of our Group in a growing market such as Eastern Europe. In fact, Bucharest welcomes leading companies operating in the automotive, fashion, food and industrial sectors. Precisely because of this strategic location, the new centre remains a focal point that reinforces the Group's distribution network in Europe."

Arcese attends the Transportex Sosnowiec in Poland

Arcese Group looks forward to welcoming you at the well-known transport and logistics event 

On 26th and 27th April, the Arcese Group will be present at Transportex Sosnowiec, Poland. The exhibition entirely dedicated to the world of transport and logistics gathering the main players in the industry.
The event will be an opportunity to meet new customers, build relationships with new partners throughout Europe and discuss the future industry trends.

"For the first time we will attend at this event to introduce Arcese as an international provider of transport solutions and integrated logistics services," explains Marcin Skubis Country Manager of Arcese Polska. "Poland is a growing market and an important reference point for Europe. We would like to take advantage of this important opportunity and let the European companies know we are investing in this country. "

Also Jacek Karcz, Sales Manager of Arcese Polska, commented “We boasts a 50 years’ experience in the logistics and transport sector which guarantee reliable and competitive services. Furthermore, being one of the main market leaders in Europe allow us to say that in nearest future we will become one of biggest transport and logistics player in Poland too.”

We look forward to meeting you at our stand n.3.

Arcese adds the new intermodal route Verona - Curtici

Multimodal network development continues with the new connection between Italy and Romania.

As of May 2017 Arcese shall expand its intermodal services with the addition of a new route connecting Italy and Romania. The Verona - Curtici line shall be integrated with pick-up and delivery services to Romania: Arad, Bucuresti and Iasi are just some of the major destinations within reach thanks to the Arcese network. Curtici is a particularly strategic choice, an important hub connecting flows between eastern and western Europe, as well as being western Romania's most modern terminal.

This latest investment is part of a more ample strategy for the development of a highly integrated intermodal network in Europe. Arcese is aware that intermodal transport, in addition to being the most efficient choice for medium-long distances, is increasingly confirming itself as a transport solution, which guarantees flexibility and optimal integration between different loading units.

For years Arcese has acknowledged the commercial and social advantage of combining different modes of transports, especially in terms of the sustainable development of its own business. Indeed, intermodal shipment solutions combine flexibility and efficiency with increased consideration for the environment. Suffice it to understand that each shipment carried out by rail enables roughly a 50% reduction in CO2 emissions, compared to shipment on road alone. In this context, the new Verona - Curtici route means that we are now well on our way towards sustainability and efficiency.

Download the pdf about the Verona - Curtici line

The new Tirrenica route has been launched connecting Italy and France

Arcese intermodal network keeps growing to offer more efficient and sustainable services 

The Tirrenica route is an important connection in addition to the intermodal network Arcese. The company, in fact, recently introduced the rail / short-sea combined service with daily departures, which connects the South Italy with Northern Italy and South of France. Thanks to our extensive network, we also allow intermodal connections from Novara Terminal to all European destinations.

The new connection is part of the Arcese’s growth and development strategy, which aims to create a European network and a highly integrated service that combines road / rail / short-sea. The launch of this new Tirrenica route is part of a larger plan put in place in the last few years and which has seen Arcese Group invest in the development of its intermodal services. The aim is to efficiently combine the different modes of transport, ensuring flexible transport solutions at competitive costs as well as attention paid to the respect for the environment. "This aspect confirms the Group's strategic choices," said Marco Manfredini, Director of the Division of FTL Arcese. "This project is part of a gradual plan put in place to reduce the emissions related to our activities and includes the use of intermodal solutions as well as investments in new technologies and alternative fuels for a sustainable road transport."

Download the pdf about the Tirrenica route

Arcese and Fap Investments officially kick off the construction of the new Basiano site

New business perspectives thanks to the development of the new multimodal platform connected with all of Europe

The construction of the Arcese Group’s new site in Basiano, near Milan has officially kicked off. Eleuterio and Matteo Arcese as well as Fausto and Mauro Ferrari - Fap investments, the company in charge of the real estate development - attended the ceremony.

The new Basiano site is part of Arcese Group’s growth plan and is located in one of Europe’s key logistics areas. It will allow the development of a multimodal platform to support the expansion of the group’s offering with increasingly integrated and value-added services.

The 55,000 sq.m building will be constructed over an area of approximately 100,000 sq.m according to the most advanced construction methods to minimise the environmental impact. The Class A building will be equipped with a 280 kW photovoltaic plant for the site’s direct consumption and will stand out for the use of sustainable technologies, such as LED lighting, rainwater harvesting, and a charging station for the electric vehicles used for last mile deliveries. The site will also feature the most sophisticated security systems to ensure the security of operations and goods at all times.

Moreover, the site enjoys a strategic position – i.e. the Milan-Venice axis, at the intersection of the new Milan Outer Eastern Bypass Road – compared to the main intermodal terminals in Northern Italy. Therefore, it will become an important point of reference for Arcese distribution services across Europe. In fact, the platform will be a fundamental junction for international flows, thanks to multiple daily connections between Italy and the main European countries with standard and express services (FTL - LTL). The Group’s Air&Sea division will also have greater operational space, thereby ensuring swift import/export activities via sea and air.

The site should be ready by the end of 2017 and will be developed by Fap Investments, a company based in San Zeno Naviglio, near Brescia, specialising in the development of real estate complexes across Italy and abroad. Fap stands out for the quality of its projects and the partnerships it builds with its clients. This project will add up to the 44,000 sq.m building developed for Decathlon, thereby creating a logistics hub of approximately 100,000 sq.m over an area of 200,000 sq.m.

This operation was made possible by Unicredit’s financial support, who has believed in this project.

It’s a pleasure for us to renew and consolidate our partnership with Arcese Group,” said Fausto Ferrari, President of Fap Investments. “This important project confirms our ability to meet industrial real estate requirements with facilities and services of the highest quality while focusing on environmental sustainability."
Matteo Arcese agrees and adds: “It’s a very important and ambitious project for our company. This new hub will give us greater operational capability in terms of volumes and will allow us to improve our productivity and the efficiency of our services.”

Ventana Serra opens a new branch in Mexico

Ventana Serra has opened a new branch in Guadalajara, another milestone to strengthen the position of the Arcese Group overseas.

This new branch in Guadalajara is in addition to the those in Monterrey, Querétaro, Leon and the two in Mexico City, one in the city centre and the other at the airport.

Guadalajara is one of biggest commercial centres in the state of Jalisco and the third most significant economic area in the country, after Mexico City and Querétaro. Guadalajara is 4 hours away (290 km) from the port of Manzanillo, one of the largest in the country, and is served by its own international airport, the second in the country after the one in Mexico City, in terms of volumes in transit. Numerous well-known multinational companies in the textile and clothing sectors, and high tech, automotive as well as chemical and pharmaceutical industries, also have a presence in the area.

This area offers significant development potential and an important boost for our business’, commented Massimo Paolotti, Managing Director of Ventana Serra Mexico, who also added: ‘Years of experience in Mexico and well tested collaborations with qualified commercial partners have allowed us to respond to our clients’ needs and to guarantee an even greater integration of the services offered.’ ʹAfter the recent opening of the branch in Querétaro in 2016, which is today the region with the most significant economic growth in the whole Mexico, we have decided that the most strategic option was to expand our operations in the second biggest industrial region in terms of economic growth, and an area which is very attractive for investment from abroad’, continued Massimo Paolotti, concluding: ‘Ventana Serra Mexico has increased its market share in the last few years but the potential over the whole territory is significant and being close to our clients is essential for the continuing growth of our own business and that of our clients.’