LTL

LTL

A highly professional, all-round service, even for partial loads

In big cities and small towns alike, Arcese's distribution services stand out as quick and reliable throughout Europe, thanks to an extensive network of directly controlled branches and solid partnerships with certified carriers, delivering a service that is always excellent, for small and large shipments, with no weight limits. We endeavour to meet the very high quality standards our customers demand, and this is why we continually develop new transport technologies and cutting-edge solutions for customers to reach their markets even quicker.

Discover the benefits of the LTL Arcese services!

  • Service 7 days a week, 365 days a year, including August and the Christmas period.
  • Qualified staff and a dedicated customer service, from the first contact made by our customers to delivery of their goods
  • Partnerships with certified carriers
  • Interface with customer IT systems possible
  • The utmost flexibility in deliveries with storage possibilities
  • Reliable COD service
  • Prompt notification in the case of uncollected goods or unforeseen circumstances

Additional services

  • My Arcese: Track&Trace service
  • Customised “All Risk” insurance, specially tailored to meet each customer's requirements
FTL

FTL

Punctuality and efficiency all over Europe

With an extensive network throughout Europe and property own fleet, including more than 500 tractor units and over 1800 semi-trailers, our road and rail services are effective, flexible and highly innovative. Each day, we are committed to studying and designing even better transport solutions to cater for our customers' bespoke needs. Thanks to our consolidated experience in nearly 50 years of business in the full load transport sector, we can guarantee an effective, rapid and reliable service which is always in line with the times. Our FTL Arcese service stands out for high standards of security, guaranteed by advanced control system and fleet management.

Discover the benefits of the FTL Arcese service!

  • A modern fully equipped fleet
  • Customer Service and a dedicated Operations Office
  • Transport planned with schedule time windows
  • Semi-trailers on stand-by located at pick-up/destination points to optimise loading/unloading times

Additional services

  • My Arcese: Tracke&trace service
  • Customised “All Risk” insurance, specially tailored to meet each customer's requirements
INTERMODAL

INTERMODAL

Long distances by rail, distribution and short stretches by road

The Arcese intermodal service is designed to offer our customers competitive and at the same time environmentally friendly transport solutions, intelligently combining the various modes: road, rail and sea.

Intermodal transport is characterised by high security standards and an integrated network in Europe able to offer quality services at competitive costs, with weekly departures to the main destinations in Europe.

Discover the benefits of the Arcese intermodal service:

  • Payload up to 28 tonnes
  • Punctual and therefore reliable transport
  • No traffic jams
  • No waiting to cross borders
  • Defined transit times, punctual deliveries
  • Eco-sustainability
  • Protection of the environment, reduction in diesel fuel consumption
  • Mileage minimisation
  • Reduction of impact of fuel cost variation on operating costs

 

TRACK & TRACE

TRACK & TRACE

Trace your shipment when you want. Discover My Arcese service!

We handle hundreds of thousands of shipments each day, every day: tracking goods' status at any moment is essential to guarantee a prompt, quality service. My Arcese Track & Trace service is an online platform for customers to track shipments in real time: the service is available on request; please contact your branch for information. After getting your access credentials, you can enter My Arcese section of the website and track your shipment, download transport documents and check the status of deliveries - all with a clear, user-friendly interface!

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AIR FREIGHT

AIR FREIGHT

A reliable, quick service, to reach any destination.

Market globalisation calls for even quicker, safer transport solutions: our quick, direct, air freight service is your best option for all your urgent or important shipments! Ventana Serra, a top IATA agent, operates effectively thanks to a global network and placements with leading airline companies: we have space booked from and to leading destinations worldwide, guaranteeing a thoroughly reliable service, at competitive costs. Our qualified staff is on hand to help customers at any time, with advanced IT systems that ensure information is transparent and goods can be traced at any time during the shipment.

Our air freight services include:

  • Standard services (door to door - airport to airport)
  • Express services (door to door - airport to airport)
  • Charter service
  • Special and over size transport
SEA FREIGHT

SEA FREIGHT

Global coverage, specific expertise

Ventana Serra has long-term experience in sea freight services: solid partnerships with leading sea carriers, a global network and a team of professionals all guarantee prompt, reliable shipments around the world! Each day, we handle import and export departures to and from main ports on all 5 continents. Thanks to an efficient pick-up service at our consolidation centres, we offer a range of flexible services, tailor made to cater for our customers' specific needs: from the type of container requested to the transport option. We guarantee goods' traceability, using a web-based Track&Trace system connected to our network of offices and agents.

Our sea freight services include:

  • FCL (Full Container Load)
  • LCL (Less Container Load)
  • Break Bulk/Over Size Cargo
  • Project cargo
  • RO-RO

CUSTOMS OPERATIONS

CUSTOMS OPERATIONS

A dedicated, reliable service for every type of shipment

To complete the range of services offered to its customers, Ventana Serra directly manages customs' activities, guaranteeing highly professional operations for all categories of goods and all kinds of shipments. A  dedicated company department deals with necessary documents and provides ongoing assistance, to considerably speed up operations. With national, bonded, tax and temporary storage warehouses - goods waiting for customs' clearance can be stored with a resident or international country status, according to the specific needs of each customer.

In May 2011, Ventana Serra was awarded an AEOF (AEO certificate – Customs simplifications/Security and safety) with recognition as an AEO (Authorised Economic Operator), entitling it to benefits and concessions as regards customs' formalities.

Our services include:

  • Customs operations, warehousing, insurance, logistics
  • Consular visas, authentications/notarisations, ministerial licences
  • Sales and customs advisory services
  • Simplified procedure imports/exports
  • Transit
  • Storage
  • Drop off at and collection from VAT tax storage
  • Outward and inward processing procedure
  • Clearing licences, papers and other certificates
  • Managing concessions for periodic and deferred payments, on behalf of customers
  • Managing procedures connected with intra-EU trade
TRACK & TRACE

TRACK & TRACE

Trace your shipment when you want. Discover the My Arcese service!

We handle hundreds of thousands of shipments each day, every day: tracking goods' status at any moment is essential to guarantee a prompt, quality service. The My Arcese Track & Trace service is an online platform for customers to track shipments in real time: the service is available on request; please contact your branch for information. After getting your access credentials, you can enter the My Arcese section of the website and track your shipment, download relative transport documents and check the status of deliveries - all with a clear, user-friendly interface!

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INBOUND & OUTBOUND

INBOUND & OUTBOUND

Optimised warehouse flows, with maximum efficiency

The long-term, wide-ranging experience gained by Arcese in its inbound and outbound logistics services means we can optimise warehouse flows, to give customers even greater benefits in terms of quality, efficiency and productivity.

INBOUND SOLUTIONS

  • Redesign and optimisation of inbound flows and flows to production lines
  • Operative management of the entire supply chain based on the customer's logistics models
  • Milk round management and optimisation
  • Collection centres management
  • Management of warehouses and logistic flows at production plants: from receipt to storage of components supplying production lines using the most appropriate techniques (JIT, JIS, Kan Ban)
  • Added value activities, such as kit preparation and sub-assembling

OUTBOUND SOLUTIONS

  • Management of warehouses and all logistics activities after production at plants (storage, packing, load management and transport scheduling)
  • Primary transport from points of origin to distribution warehouses
  • Central distribution warehouse management
  • Secondary transport
  • Reverse logistics
  • After-sales services (management of spare parts distribution warehouses, preparation of specific packaging, transport on dedicated or multi-customer networks, help desk and back office services)
PROJECT TEAM

PROJECT TEAM

A dedicated team to provide high-performance solutions

Expertise in logistics and a consolidated global presence make Arcese a reliable partner, ready to tackle the international challenges of globalisation and an increased market complexity. The Logistics Engineering department assists customers in designing the most appropriate supply chain for their business, providing updated and effective processes, software and management tools: a dedicated team of professionals is always on hand to help customers analyse any logistics and transport scenario! This department's core competency is the integral management of a one-off or ongoing service, and the development of tailor made projects catering for customers' needs.

Discover the work of the department:

  • Feasibility studies
  • Design of logistics structures: from outdoor areas to the end warehouse
  • Continual process improvement based on Lean Six Sigma principles
  • Identification of innovative solutions
  • Change management

 

E-COMMERCE

E-COMMERCE

Discover how to make your online business a success

E-commerce is becoming an increasingly important market to develop the business of many companies: Arcese can help you to succeed with greater confidence in this sector, so you can offer your customers an easy and safe online shopping. Many companies have already chosen Arcese for managing their e-commerce shops, thanks to our partnership with leading companies in the design of e-commerce platforms and the best express couriers, we guarantee an excellent service: from on-line store implementation to storing goods, from orders preparation to dispatch and delivery to the final customer.

Discover our services for your e-commerce projects:

  • Inbound handling
  • Picking and packing
  • Carrier selection
  • Outbound handling
  • Updating stock availability
  • Order tracking
  • New stock orders
  • Updating displays based on availability
  • Managing returns and undelivered items
  • Managing cancelled orders and changes of address

ADDITIONAL SERVICES

  • Photo lab for photo shooting
  • Customer care service
  • Supply of plain and customised packaging

DOCUMENT MANAGEMENT

DOCUMENT MANAGEMENT

Efficiency and integration: from paper to bytes

Arcese has 18 document centres and data centres equipped with the latest technologies, to offer integrated Global Records Management services and handle the entire document life cycle: from delivery to storage, streamlining information search and use activities and company documents. Our specialist staff guarantees a quality service and professional approach, in line with our expertise in outsourced document management, based on a service model that is flexible and modular, interacting between conventional physical storage systems and new technologies.

The range includes added value activities from preliminary advice to digital signature services, feasibility studies and timestamps, to optimise company processes and create digital archives conforming to CNIPA standards.

Discover our document logistics solutions:

  • Archive advisory service
  • Physical archiving
  • Optical document management
  • Back office service
  • Postal, protocol and mail printing service outsourcing
  • Replacement storage
AUTOMOTIVE

AUTOMOTIVE

Reliability and competitivness

In the automotive sector, supply chain management is becoming increasingly complex and very time sensitive.
A reliable and competitive network responds quickly to the demands of the market. That's why Arcese is consistently selected as a partner by the leading companies in this sector.
Having implemented the most advanced information technology systems which help us plan, manage and control every aspect of our business, we can ensure visibility and integration along the entire logistical chain.

Our services include:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
CHEMICAL

CHEMICAL

Continuous innovation and full attention to transport safety

Arcese develops innovative solutions, which allow it to be always a step ahead in meeting the requirements of a complex market as the chemical industry. Once again, Arcese has proved to be a leading logistics operator that can ensure maximum safety.

Our ability to improve foresight every day helps us solve the issues that may arise in this type of transport even before they occur.

 

 

INDUSTRY

INDUSTRY

Careful management and handling

Globalization of the markets and internationalization of production bring new challenges for companies in the chemical and industrial sectors.
Thanks to the experience and skills developed in this field, Arcese has become the logistical partner for many large, medium and small industrial companies; companies who take advantage of our global approach, our integration ability, our security and our respect for the environment.

Services offered:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
CONSUMER

CONSUMER

Your needs at first place

In the consumer sector, Arcese offers a wide range of personalized solutions based on the customer's needs and the product's characteristics.
We manage virtually every type of product: food and drink, electrical appliances, furniture, personal and household products, etc. Managing the value chain in such a complex sector, characterized by a short product life, means improving process flow, reducing time to market, and lowering costs with a consequent increase in profit margins.

Our services include:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses
TECHNOLOGY

TECHNOLOGY

A service in continual evolution

In fast-moving industries, such as the technology industry or the electronics industry, the ability to supply logistical services of high added value is the key factor to being competitive in global markets.
Accuracy, specialization and punctuality have been the hallmarks of Arcese's guaranteed service for many years. Our network and skills, developed over time and based on decades of experience, ensure high security standards throughout the entire logistical process.

We guarantee:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses

 

TEXTILE & FASHION

TEXTILE & FASHION

We anticipate new trends

The seasonality and value of the product in the high fashion segment require sophisticated and highly personalized logistical and transport solutions. Arcese is proud to be a reliable and competitive partner working alongside the leading names in this industry. Timing and security characterise our service.

We guarantee:

  • freight management - standard and express transports all over Europe
  • freight forwarding - airfreight and seafreight, custom clearance
  • contract logistics - inbound and outbound logistics in dedicated or multicustomer warehouses

Arcese Group

Nowadays a rapidly evolving economic scenario calls for companies that know how to anticipate market developments

Arcese Group is always in the front line, ready to lever new opportunities offered by modern markets, with its integrated solutions that can meet the needs of large multinationals and small medium companies. Our three business divisions – Road Freight, Logistics Solutions, Air&Sea – perfectly combine the ability to innovate and care of our customers with years of multi-sector experience, adding ever increasing value to your businesse - to evolve and grow together.

Arcese Group

Road Freight

Road and rail transport as always been Arcese's core business

Our Road Freight division is served by one of the largest and most modern fleets in Europe and we are a well-established leader in the sector. Thanks to an extensive network of business partners and team of specialised, professional team, we can customise our services and meet the needs of all our customers, whether they require road or rail freight services: FTL, LTL and groupage. Our top-quality operations include a range of innovative services with high added value, that can meet any needs in terms of volumes, delivery times and transport complexity.

Road Freight

Air & Sea

If your business knows no boundaries, then our Air&Sea division is the partner of choice for your shipments!

Do you want to successfully reach markets around the globe? Ventana Serra, a company of Arcese Group,  is a leader in sea and air freight services, supporting your business with an operational and synergistic approach to international supply chain flows: years' of experience and specific technical expertise guarantee an excellent service, that is quick, reliable and flexible. Thanks to consolidated partnerships with leading sea and air carriers, we can handle any request, in terms of volumes and delivery times.

Air & Sea

Logistics

Arcese is your partner for the strategic outsourcing of logistics, with integrated solutions to manage your supply chain!

Whatever business you're in, Arcese has an efficient organisation and extensive network of modern logistics bases, a dedicated project team and competent staff who are passionate about their work. The know-how developed in managing logistics services in main industries, combined with the experience of our team and state-of-the-art IT systems, means we can trace and predict changes in modern markets: we always and only guarantee the utmost quality through flexible, bespoke services that can add value to your business.

Logistics
Sel is ready for the Trofeo Maserati

Sel is ready for the Trofeo Maserati

The company of Arcese Group is the overseas logistic partner of the Maserati Trofeo World Series 2015, the sixth edition of the renowned racing championship

Sel Sports & Event Logistics will manage the overseas logistics for the Maserati Trofeo World Series 2015. The company of Arcese Group will carry out the transport of 26 cars, tires and spare parts for the upcoming races.

For the first stage in the US - 28th June in Wisconsin - on the Road America circuit, 65 tons of material packed into 18 container units have been shipped by sea from La Spezia to New York. SEL took care of every detail of the transport, carefully planned in order to guarantee on time delivery.

The calendar of the Trofeo, scheduled for Maserati racing customers in order to make them live a unique experience, includes 3 more international destinations: Vir Int'l Raceway (Virginia) on 23rd August, Suzuka on 25th October and Abu Dhabi on 11th December.

Arcese Spain presents itself at SIL 2015

Arcese Spain presents itself at SIL 2015

From 9 to 11 June Arcese Spain will attend the 17th edition of SIL, the International Logistics and Material Handling Exhibition held in Barcelona

Arcese Spain presents itself to the public of SIL 2015, the famous meeting point for the logistics company in Southern Europe and the Mediterranean basin. An important event that gives us the opportunity to propose innovative services and recent developments in Spain.

The Road Freight Division announces the introduction of new lines with daily departures to Ireland, Greece, France, Germany and Eastern Europe. Arcese Spain has also integrated in 2015 the range of solutions offered, including shipping services by air and sea and responding to the expansion plan undertaken in the recent years. "We want to continue growing - said José Luis Iranzo, CEO of Arcese España SAU – To reach this goal, we have to be closer to the needs of our customers". As proof of this the transfer of the headquarters of Barcelona in a new building and the expansion of the warehouse. The change was dictated by the need to expand and to offer even more efficient services. In accordance with Arcese Group’s values, the new branch was designed respecting the strictest environmental standards with special attention to energy saving and the employees workspace optimization.

Visit us: STAND B243, PAVILION 8

A new certification for Arcese

A new certification for Arcese

The award ISO/TS 14067 certifies the methodology and measurement tool of the carbon footprint of the transport services and confirms its commitment to reducing emissions

The measurement began with the qualitative and quantitative analysis of the carbon footprint of Arcese transport services made in 2013, the study was conducted in collaboration with Thinkstep, a European leader in sustainability strategic consulting. The analysis included the emissions relating to the use of vehicles (Arcese and non-Arcese fleet, rail, ferry), the production of fuels and electricity needed. In particular, we evaluated the "highest impact" phases of the services provided, in order to identify strategic actions aimed to reduce the emissions in the atmosphere.

The ISO/TS 14067 certificate - Carbon footprint of products - Requirements and guidelines for quantification and communication, was conferred in April by Certiquality to Arcese, validating both the method of analysis, as well as the calculation tool used: the thinkstep GaBi 6 software.

"The certification represents the achievement of an important result which demonstrates our commitment to environmental sustainability and the preservation of the planet's resources - said Paola Arcese, integrated system manager of Arcese Group - We strive every day to respect the environment by developing innovative and more environmentally sustainable transport projects and solutions, thus aimed at reducing the carbon footprint through various initiatives: the development of combined transport (rail and ferry), the improvement of the mileage reduction and vehicles saturation optimisation.

The commitment to sustainability for Arcese has always been a key factor in the growth of their business, and thanks to a quality and environmental policy structured and included in the company's strategy, today Arcese responds to a growing number of customers that, all over the world, demand even "greener" supply chain management solutions.

Delivery in the city centre:  even 'greener' with Arcese

Delivery in the city centre: even 'greener' with Arcese

Arcese supply chain is even greener by introducing methane vehicles for the last mile distribution

 

 

2015 has kicked off with important new developments for Arcese Group: as of January, the company has introduced eco-friendly natural gas powered vehicles for deliveries in the restricted traffic areas and historical centre of Milan and - by mid-2015 - London. This decision is in-line with the company's continued dedication to pursuing a 'green' strategy, and also meets the common request for sustainable logistics and transport services among a growing number of their customers.

In particular, these include customers operating in the luxury and fashion industries, which, in addition to requiring high performance services in terms of quality and security, are also seeking out logistics partners capable of offering solutions with a low environmental impact for their supply chains. And it was precisely this requirement that gave rise to the pilot project involving the use of natural gas vehicles for deliveries in urban areas as an alternative to traditional internal combustion vehicles. In particular, thanks to the use of this hydrocarbon, the CO2 emissions have been reduced by 5-8%, thus registering levels that go well beyond the requirements established by the Euro VI regulations.

"Together with the development of information technologies and the implementation of security systems for the transport, environmental protection is our priority, for which we are continuously pursuing new and innovative solutions. For that reason, we have opted for the Iveco Daily Natural Power, as it is an extremely efficient solution in terms of both performance and eco-sustainability - explains Matteo Arcese, President of Arcese Group - This pilot project is just one of a series of initiatives that we are pursuing on several fronts in efforts to reduce the environmental impact of our activities: these range from the constant renewal of the fleet, to driver training on the principles of sustainable driving, the development of intermodal transport, and the installation of photovoltaic systems on our new sites."

The company renewed 15% of its fleet in 2014: 95% are Euro 5 and Euro 5 EEV vehicles (Enhanced Environmentally Friendly Vehicles), while the remaining 5% are brand new Euro 6 vehicles.

Ventana Serra expands activities in China

Ventana Serra expands activities in China

The new offices in Guangzhou and Zhongshan are now operative expanding Ventana Serra's network in Far East countries

 

Ventana Serra has been operating  in China since 2008 with branches in Shenzhen and Hong Kong;  the two new offices  in Guangzhou e Zhongshan complete today the coverage of the Pearl River Delta area.

Ventana reinforces its commitment in the Chinese market, the new branches are an opportunity to expand our network ensuring a broader coverage and better services to our customers.

"Whilst our Chinese presence is relatively young, Ventana Serra is well established in the Far East thanks to consolidated relationships with local partners -  said Fabrizio Paniccia, Ventana Serra's General Manager in China - These two cities have extremely interesting development potential as well. Guangzhou and Zhongshan are considered the region's largest industrial and trading centres and the opening of these new offices is another important leap for the expansion of our business”.

Arcese awarded the “Logistic Service Quality Award”

Arcese awarded the “Logistic Service Quality Award”

Arcese Group has been awarded for the excellence of its logistics services: Ford renews its “Logistic Service Quality Award” up until 2017

The certification was granted on 1 October at the Castel San Pietro Terme site (BO), the logistic centre where Arcese has been managing since 2000 - as 3PL for the Italian market - the storage and distribution of Ford spare parts throughout Italy. Following an audit check and a careful evaluation of activities performed, Ford awarded Arcese the “Logistic Service Quality Award”, replacing the Q1 Ford Award, which the company has received since 2003.  

The certificate - an essential requirement to perform activities on the Ford worldwide network - is a brilliant and important evidence of success in providing high quality services in the automotive industry and recognize our business approach: objective-driven, a focused on compliance with quality standards  and service levels requested (KPI’s).

"The biggest satisfaction is the awareness that Arcese has established a partnership with its customer and met its expectations.Ford is an important partner for Arcese and this certification is yet another confirmation of the winning strategy adopted by the company, motivating us to continue our mission, with the goal of consolidating a culture of customer service -  explained Maurizio Ferro, Logistics Solutions  – We would like to thank all our colleagues for their commitment and hard work;  they all have enabled the company to achieve this important recognition”